We are delighted to announce that Law Secure Ltd, a trusted family-run security business based in Cuddington, Cheshire, has completed the acquisition of ETAS. This strategic acquisition includes taking over the management of 800 installed alarm systems, with 50 actively monitored contracts, serving both residential and commercial customers primarily across Cheshire.
A shared vision of excellence
The acquisition reflects the close alignment of values between ETAS and Law Secure. Roger and Linda, the former owners of ETAS, emphasised the importance of finding a successor who shares their commitment to safety, reliability, and exceptional customer service. In their announcement to customers, they expressed confidence in Law Secure’s ability to uphold and exceed the high standards ETAS clients have come to expect:
“After careful consideration and an extensive interview process, we are pleased to announce that we have chosen Law Secure Ltd to take over our book of business. Their reputation in the area is outstanding, and their values closely align with ours. We are confident that their high standards of service will not only match but exceed your expectations.”
What this means for ETAS customers
As of 6th August 2024, all ETAS contracts have been seamlessly transferred to Law Secure. This transition ensures uninterrupted service and support for ETAS customers, who will now benefit from Law Secure’s extensive experience and robust infrastructure.
Law Secure boasts over 30 years of industry expertise and has built a reputation for its family-focused approach and dedication to protecting what matters most. Customers can expect the same high-quality service and attention to detail they enjoyed with ETAS, along with the added resources and support of Law Secure’s team.
Commitment to customer relationships
At the heart of this acquisition is a shared belief in building strong, lasting relationships with customers. The Law Secure team understands the trust ETAS customers have placed in their security systems and is dedicated to ensuring a smooth transition:
“It was essential for us to find a company that shares our values and commitment to high standards. Law Secure’s dedication to safety and reliability reassured us that our customers are in excellent hands.”
Law Secure will be reaching out to all transferred customers as a touch point and to organise any necessary servicing. Should customers have any immediate questions or concerns, they are encouraged to contact the team directly.
A warm welcome
Roger and Linda expressed their heartfelt gratitude to ETAS customers for their loyalty over the years and encouraged them to extend the same trust to Law Secure as they move forward:
“We kindly ask that you extend the same trust and support to Law Secure as they take on this important role. We have full confidence that you will be extremely satisfied with their service.”
The entire Law Secure team is thrilled to welcome ETAS customers into the Law Secure family and looks forward to continuing the tradition of outstanding service and security.
For further information or assistance, please don’t hesitate to contact us.
