The CIBO Restaurant Group, a popular chain of five restaurants across Greater Manchester and Cheshire, partnered with Law Secure in early 2024 to upgrade their security systems. With locations in Wilmslow, Manchester, Disley, and two in Hale, CIBO needed a reliable and accredited provider to address challenges with non-compliant alarm systems installed by previous suppliers.
The collaboration included taking over the management of existing systems, upgrading installations to meet SSAIB standards, and providing a brand-new alarm system for their Grand Café in Wilmslow.
Challenges
CIBO faced several security challenges:
- Non-Compliant Systems: Alarm systems at all sites were installed by non-accredited suppliers, raising concerns over reliability and insurance compliance.
- Consistency Across Locations: The management team needed a streamlined approach to security that ensured the same high standards across all five restaurants.
- New Restaurant Installation: The recently opened Grand Café in Wilmslow required a new, state-of-the-art alarm system to align with group standards.
Recommended Solutions
Law Secure implemented a comprehensive plan to address these challenges:
- System Takeover and Compliance: Existing alarm systems were assessed and upgraded where necessary to meet SSAIB accreditation requirements, ensuring compliance with insurance and regulatory standards.
- Streamlined Management: Law Secure centralised the management of all systems, providing CIBO with a unified and efficient approach to security across their restaurants.
- New Alarm System for Grand Café: A bespoke, high-quality alarm system was installed at the new Grand Café location in Wilmslow, featuring advanced features for enhanced security and ease of use.
Results
CIBO Restaurant Group has seen significant benefits since partnering with Law Secure:
- Compliance Achieved: All alarm systems now meet SSAIB standards, ensuring compliance with insurance requirements and providing peace of mind for management.
- Consistency Across Sites: Streamlined system management has simplified operations, allowing the group to focus on delivering exceptional dining experiences.
- Enhanced Security for New Site: The Grand Café in Wilmslow benefits from a reliable, modern alarm system that complements the restaurant’s high standards.
- Positive Customer Experience: Improved security supports the safe, welcoming environment CIBO is known for, enhancing both staff and customer satisfaction.
Testimonial
Working with Law Secure has been a game-changer for our group. Their expertise and SSAIB accreditation were critical in bringing all our sites up to standard. The new system at Grand Café is fantastic, and their support ensures we can focus on what we do best—providing great food and service.”
— Operations Manager, CIBO Restaurant Group
